If you get a message that your graphics are out of date, but your computer passes the minimum specification requirements, you can check to see if the application is running in compatibility mode. Please visit the support page provided by the manufacturer of your graphics card, and download the latest driver for your particular model. This will list what graphics card is currently in use by Roblox.Scroll down to find the line labeled GfxCard.To find out what graphics card Roblox is currently using, please try the following: You can try lowering the bit depth to 16 bits, to see if that helps. It's possible your graphics card can't support 3D rendering at the color quality you use for normal desktop operation. If you do not see “10' or above in the “DDI Version” or “Feature Levels” line, your graphics card does not support DX10 or higher and you will be unable to access the application. For Windows 8.1/10 look for Feature Levels.Click the Display or Display 1, and Display 2 if available, tab from the panel view in the DirectX window.Type “dxdiag” (without quotes) and press the Enter key.

Hit Windows Key + R to bring up the Run prompt.To check your supported DirectX feature level: Click the Reset All Settings button, located at the lower-left of the pop-up window.ĭetecting your Supported DirectX Feature Level.Open the File menu, and click on Settings.This is only appropriate if you can actually start Roblox without crashing After each step, see if the problem is still there. Player has changed Roblox graphics settings.Graphics card is not supported by Roblox (rarely the case).Graphics card does not have the latest drivers.PC does not have DirectX10 or higher feature level support.All games look unusual while playing, such as strange looking textures, image warping or unintelligible text.Receiving Message: “Graphics failed to initialize”.Roblox crashes during game play and reports a graphics error.A 'graphics card is too old' error appears when trying to launch games.Please read the following information if you’re experiencing graphics issues with Roblox.Ĭommon Issues That Indicate a Graphics Problem

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